Last updated: October 17, 2026

This Privacy Policy describes how Unpolished Sobriety ("we", "our", "us") collects, uses, and protects your personal data when you visit our website, contact us, or participate in our recovery and wellness coaching services. We adhere to the principles of the General Data Protection Regulation (GDPR) as well as applicable state and federal privacy regulations in the United States.

Data Controller:

Unpolished Sobriety

Lakeland, Florida, United States

Email: nick@unpolishedsobriety.com

Contact & Account Information: Name, email address, phone number, and account credentials when you register, book a coaching session, or contact us through site forms.

Coaching & Onboarding Content: Information, goals, notes, and context you share during coaching sessions, in private messages, through intake questionnaires, or in shared documentation.

Billing Information: Payment transactions are handled directly by third-party payment gateways. We only receive limited administrative records, such as the last four digits of your card, billing address, and transaction identifiers.

Technical & Diagnostic Data: Browser type, operating system, IP address, device identifiers, and coarse location data.

Usage & Engagement Data: Pages visited, coaching portal features accessed, content viewed, and navigation workflows.

Cookies and Tracking Technologies: Functional cookies required for authentication and platform stability, alongside optional analytics cookies (deployed only where you have given consent).

We process your personal information under the following legal frameworks:

Contractual Necessity: Delivering private coaching services, scheduling calendar sessions, managing active client programs, and communicating updates.

Consent: Distributing newsletters, educational materials, or non-essential performance cookies where you have opted in. Consent can be revoked at any time.

Legitimate Business Interests: Maintaining system security, debugging platform issues, mitigating fraud, improving service workflows, and addressing client support requests.

Legal Compliance: Fulfilling tax obligations, accounting rules, business record-keeping, and applicable statutory mandates.

Unpolished Sobriety provides non-clinical peer support and recovery coaching. Our services do not constitute medical care, psychotherapy, psychological evaluation, psychiatric treatment, or clinical addiction medicine.

Coachful is not an electronic health record (EHR) system. Please do not submit:

Formal clinical patient files or electronic medical records

Clinical diagnoses, psychiatric assessments, or clinical therapy notes

Medical prescriptions, laboratory reports, or clinical toxicology/genetic results

Medical insurance billing, reimbursement claims, or diagnostic codes

Emergency, safeguarding, crisis-intervention, or self-harm management records

Do not post confidential clinical materials into automated AI assistants, community message boards, broadcast channels, or external integrations.

Unpolished Sobriety operates via the Coachful platform infrastructure and utilizes select vendors to deliver services:

When data is transferred across international borders, appropriate safeguards are utilized to ensure compliance with European and international privacy frameworks. These include the EU–U.S. Data Privacy Framework, valid adequacy decisions, or standard contractual clauses (SCCs) supplemented with technical safeguards such as encryption in transit and at rest.

Depending on your jurisdiction, you maintain specific rights regarding your personal information:

Access & Portability: Request confirmation of data processing and obtain a digital copy of your records.

Correction: Update or amend incomplete or inaccurate records.

Erasure: Request deletion of your personal records ("Right to be Forgotten"), subject to mandatory financial or legal record-retention duties.

Processing Restrictions: Limit or object to specific processing activities, including marketing communications.

Withdrawal of Consent: Revoke previously granted consent for processing at any time without impacting prior lawful processing.

Regulatory Inquiries: File an inquiry or complaint with your state attorney general or local data protection authority.

To exercise any of these rights, submit your request to nick@unpolishedsobriety.com. We verify and respond to valid requests within 30 days.

Our site uses necessary cookies for basic operations, such as keeping you authenticated in your client dashboard. With your consent, we may also utilize analytic cookies to observe aggregate site trends and user journeys. You can inspect, modify, or block cookies via your browser's security settings.

Client records and session notes are maintained for the duration of your active coaching relationship, followed by a reasonable retention period to satisfy tax, accounting, and legal audit requirements. Marketing email addresses are removed upon opting out via the unsubscribe link. You may request account deletion at any point per Section 7.

Our services are designed exclusively for individuals aged 18 and older (and at minimum age 16 where permitted by local law). We do not knowingly collect information from minors. If you discover a minor has submitted personal details through this website, notify us immediately for prompt record removal.

We may periodically update this Privacy Policy to reflect modifications to coaching programs, platform features, or legal standards. Revisions will be published with an updated "Last updated" date. Active clients will receive direct email notification regarding significant structural changes.

For inquiries regarding this policy, data practices, or privacy requests, contact:

Unpolished Sobriety

Attn: Privacy Inquiries

Lakeland, Florida

Email: nick@unpolishedsobriety.com

© 2026 Unpolished Sobriety. All rights reserved.